Billing & Collections

Equity & Non-Equity Law Firm Billing & Collections

Law Firm Billing & Evergreen Collections

Equity Partners, why are you spending time tracking down invoices and contacting clients to earn pennies on the dollar for revenue that you are owed?!

Firm Administrators, why are you losing tens of thousands by assigning collection efforts to non-equity partners who don’t have the time, expertise, or motivation to collect?!



Years of Experience


Team Members

Automated Invoicing

Advance Fee Deposits

Effective Collections

Client Account Management

Benefits of Working With Us

Optimize Billing & Collections

The process of billing and collections can be time consuming and frustrating for law firms – especially when they prefer to be focusing that time and energy on growing and maintaining their businesses. Back Office Legal has worked for law firms all over the country for decades, with a focus on supporting firms that specialize in family law and matrimonial law. We have created a process that works in every legal practice area to help with the most important part of a firm’s revenue stream: billing and collections. 

Our team understands how to work with equity and non-equity partners to help them make their budget. We guide our clients in the most successful methods of communicating with their clients to collect their billable invoices, then our team follows up to collect the revenue owed to your firm to reduce outstanding and unpaid invoices. 

Invoice & Bill Efficiently

With efficient and well-executed invoicing and automated processes for client outreach and notifications, we streamline your billing operations.

Gain Accurate Insights

We provide proper reporting for collections and billing, as well as accurate pre-bill edit reviews to significantly reduce write-downs.

Collect Revenue Early

Advance fee deposits and electronic invoice payment options enable us to collect your revenue before you bill your client or ahead of their terms.

Increase Client Happiness

Our team of client account management experts handle all billing issues, questions or concerns, leading to happy and on-time paying clients.


What Our Clients Say

The Back Office Legal team employs the latest in secure and efficient payment processing tools for our law firm clients. Our third party billing and collections services reduce your operational costs by eliminating training expenses and salary costs, and ensure critical payments are processed on time and on a regular basis.

Back Office Legal has more than 30 years of experience working with law firms and their clients. We professionally manage your Accounts Receivable operations so that you can focus on practicing law and growing your firm’s business, while we handle the time-consuming process of billing and collections.

Susan & Meagan are a fantastic duo that provides the best quality work on behalf of my firm that I could imagine. I can't recommend them and Back Office Legal enough.

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Brian Walters Brian Walters Law Firm

I have worked with Susan off and on for 20 years and during that time, it’s clear that we need her expert skill set! Her highly skilled back office services have truly made a difference and saved my team countless billable hours that are imperative for our business (and managing business costs). Susan has a proven 95% trust pull collection rate prior to billing and 98% collected 30 days after billing. She has never missed this rate in 20 years. Susan's professional, empathetic, and unique collection skills with our clients makes for impeccable reviews on the internet. Not to mention we save thousands by using her experienced expertise instead of delegating to less skilled paralegals, and she has been able to recover tens of thousands in billable dollars that we otherwise would have lost. I cannot recommend Susan and her team highly enough!

David Starks Law Firm Partner and AAML Fellow

I am the Firm Administrator for a firm that currently uses Back Office Legal for all of our Accounts Receivable needs. They provide exceptional service at a fraction of what it would cost to hire an in-house AR Manager. Accounts Receivable, collections, etc. can be difficult to navigate.

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Christopher Dean Firm Administrator

I am a solo Houston family and criminal defense attorney who hired Susan to help with my firm’s account management; including intake, client screening, retaining, financing for my clients, advance fee deposit collections, billing, and trust accounting. Before meeting Susan, these areas of my firm were taking up too much of my time as a solo attorney. Sadly, I would often only run billing once I needed to pay bills. I never knew how much revenue I had at any time and my clients were frustrated by the lack of consistent billing. I was frustrated by the lack of potential clients calling my office and the overwhelming task of running a law firm by myself. Something needed to change or my firm would never grow. I didn't know it at the time, but what my firm was missing was Susan Manns.

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Matt Tyson Matt Tyson Law

Susan Manns worked for my law firm for many years. During that time, Susan was exceptionally skilled in her engagement with both the firm’s clients and prospective clients. Her management of our evergreen trust program and AR, along with her work in our client intake department were highly effective and valuable. If my firm needed to contract for support in these areas in the future, Susan would be the first person we would call.

Sands McKinley CEO, McKinley Irvin