What Services Do Top Legal Outsourcing Companies Offer?

Legal process outsourcing is often a substantial cost-saving measure that law firms can take. Instead of worrying about certain tasks or spending a significant amount of money on hiring and training people to take on these jobs, these legal services can be transferred to external companies and experts that can take on this work on their behalf, allowing them to focus on what matters most for their firm.

Yet, even with all these benefits, many firms are still hesitant about taking this step to outsource their work because they are not sure what services these outsourcing companies offer and how they can help them in the long run. That is why in this blog post, we will go over some of these concerns and help clarify everything you need to know about what the top legal outsourcing companies can offer you.

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Reception & Intake

Day-to-day client management is often a critical task for any law firm. However, it also takes up a significant amount of time, especially when firms are trying to ensure that their clients are satisfied, their questions are answered, and their specific needs are met.

However, when you outsource this task to the experts, you will no longer have to carry this load by yourself. Rather, these outsourcing teams can answer calls on the firm’s behalf, process new client intake forms, complete initial consultations, and schedule crucial appointments.

Basically, with these services, your firm can reap the benefits of having a streamlined reception and intake strategy without handling the work yourself, allowing you to focus on other critical tasks.

Billing & Collections

Every firm knows that billing and collections are a vital part of a firm’s ability to make money and get paid. Yet, this process is not only time-consuming, but one mistake can impact your firm’s growth and hinder relationships with clients.

Thankfully, when you outsource your billing and collection department to a skilled legal outsourcing team, you can enjoy an automated, efficient process that makes sure your revenue is collected before clients’ terms are even due. This can allow you to go back to focusing on what’s most important for your firm — practicing law and growing your business.

Trust Accounting

Trust accounting often involves law firms looking at client ledgers and deposits and reconciling them from the bank with their accounting records. However, to ensure this is done accurately, law firms often need trained individuals who have the expertise and knowledge required to efficiently and properly review these accounts and manage them appropriately. As a result, this usually means that firms have to spend a lot of money hiring the right person for the job.

However, with a top legal outsourcing company, you do not have to endure these costs to get the help you need. Instead, these outsourcing teams can tackle your trust accounting for you at a reasonable price while making sure that your records are not only accurate, but all the processes involved with this trust accounting meet statutory requirements.

Business Development (Coaching)

Law firms generally have the skills, experience, and knowledge required to take on challenging legal cases, but they tend not to have the skills needed to maintain positive client relationships, effectively manage their staff, and achieve the revenue streams they want.

Fortunately, with a top legal outsourcing company, these firms will not have to tackle this mastery on their own. Instead, these outsourcing companies can coach these firms on how to get the results they want and show them how they can change their processes to optimize their firm’s operations.

Work With a Top Legal Outsourcing Company and Get the Help You Need

At Back Office Legal, we can provide you with much more than just the standard services outsourcing legal companies offer. We can also help you with your internal process review, operational management, contract management, legal research, staff training, and even your policy and procedural development.

However, more importantly, we can also make sure to work alongside you as a natural extension of your firm, providing your business and your clients the services you want and expect. 

That is why, if you are looking for further information about legal outsourcing services or would like additional information about our team and how we can help you, contact us today for a free consultation.

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